Reviews

Overall rating:
3.4 / 5
  • Design:
    4.7 / 5
  • Battery life:
    4.0 / 5
  • Accuracy:
    4.3 / 5
  • Value:
    4.3 / 5
OnePlus Pad Halo Green 8 GB RAM + 128 GB Storage

Jun 15, 2023

OnePlus pad experience

I was a fan of apple products but they are just expensive with little storage, so I switch to Samsung products, but this year I was debating on to buy a new Samsung tab s 8 then income accorss OnePlus so I read about it spec and decided to give it a try so far my experience is a little not so great with the site and customer service 1) I tried 3 times to place the pre order for the tablet with the keyboard and the 50% off pen but that didn't work by the 3 time I try to place the order the pen are no longer available 2) I did receive the product fast but I was over charged for the tax based on my province plus was charge for shipping 3) they sent me an email to buy an extended warranty but when I clicked on the link it was only for phones so I contacted the customer service but they advised me it will be available soon and I should receive an email I told her that as I know I only have 30 days to buy a warranty after that it's not eligible she advised me that I will get an email soon well it's 30 days and no email even on their site there is no offer to buy warranty or even the pen that was my experience with customer service now the OnePlus tab is nice but I do notice battery life it lose life fast even if I don't use it if I compare into the Samsung s8 I will keep using it and see what other issue it may have will update review later

Review from OnePlus Store
OnePlus Pad Halo Green 8 GB RAM + 128 GB Storage

May 15, 2023

Loving it

Bought this as a work device to replace an ancient laptop. Since all my work is browser based, this felt like a good replacement. It's fast, love the display format and screen, and the combined keyboard and stylus are quality additions to my workflow.

Build quality feels premium and battery life so far is stellar. 10/10 would recommend.

Review from OnePlus Store
OnePlus Reply: Hi from OnePlus! We're happy to see that you're having 5-star experience with OnePlus Pad. Your recommendation is valued greatly and it helps us maintain an excellent standard of product experience to our patrons. Never Settle
OnePlus Pad Halo Green 8 GB RAM + 128 GB Storage

May 19, 2023

Perfect alternative to iPad with google assistant

This tablet is perfect for on the go stuff. The biggest advantage is it being Android and Google assistant makes it easy for reminders. Also for me this helps keeping everything organized with calendar

Review from OnePlus Store
OnePlus Reply: Hello there! Thank you for the amazing review. We're trilled to have your happiness with your OnePlus Pad purchase. We wish to see you again. Have a nice day ahead!
OnePlus Pad Halo Green 8 GB RAM + 128 GB Storage

Nov 7, 2023

Worth it

Super fast, love the OnePlus ecosystem I can connect my OnePlus 10 pro with the tab and keep working.

Shipping was done in under 2 days excluding weekend

Review from OnePlus Store
OnePlus Reply: Hey from OnePlus! We extend our heartfelt gratitude for sparing your valuable time to leave us your magnificent 5-star ratings for our OnePlus Pad. Having your utmost satisfaction with our delivery service is the initial best thing we wish for. Never Settle
OnePlus Pad 8 GB RAM + 128 GB Storage Halo Green

May 12, 2024

The magnetic keyboard never came through

Someone experienced the same problem 7 months ago. When you order the pad and opt for the free magnetic keyboard for free, it doesn't get delivered. Make sure it appears in your checkout cart. If you don't see it, it's not going to come through. and customer service can't help you with it either because it doesn't show up on your order summary. I'm not sure if it's just a bug or actually a marketing ploy. But buyer beware. Otherwise the rep that helped me was nice. When a deal sounds too good to be true.. it probably is too good to be true. Also I had to request for the trade-in program shipping label from their customer service because I also never received it automatically in my e-mail. Each country has their own shipping label generator so if you don't live in USA make sure to request the one for the country you live in.

Review from OnePlus Store
OnePlus Reply: Hey from OnePlus! Gratitude for detailing your experience with us. We're extremely sorry for the disappointment caused with the missing free gift (OnePlus Magnetic Keyboard), we'll surely convey your review to our team concerned to investigate this matter and avoid such amiss in the future. Never Settle
OnePlus Pad Halo Green 8 GB RAM + 128 GB Storage

Dec 8, 2023

Excelent tablet! The screen is amazing

I really enjoy this tablet. The quality of the screen is very nice and it's very fast as well.

Review from OnePlus Store
OnePlus Reply: Hello from OnePlus! We are delighted to be esteemed by you. We're grateful to receive your top-notch evaluations for the screen quality of our OnePlus Pad. We eagerly anticipate the opportunity to serve you again. Never Settle
OnePlus Pad Halo Green 8 GB RAM + 128 GB Storage

May 11, 2023

Super

Love IT, batterie are.very goood, color are.perfect.

Review from OnePlus Store
OnePlus Pad Halo Green 8 GB RAM + 128 GB Storage

Dec 1, 2023

Shady return policy

So I decided to return my Pad after using it for a few days (well within the 15-day return window). It was still in pristine condition (screen protector was applied right out of the box with a case on as well). Today I received an email stating the refund amount is $0.00 without any explanation. I immediately contacted support on chat to find out what was the issue, and was told there were "scratches" on the screen and that refund was refused. No proof was provided. I explained that was not possible as I had taken great care with protection and sent over some photos I took before sending it back. Support agent told me he will escalate anf revert in a few days. It sounds to me they are applying an extremely high tolerance on checking the device to refuse a refund, as I'm positive the device was sent back in perfect condition. What options do I have?
This is absurd and very disappoining.

Review from OnePlus Store
OnePlus Reply: Salutation from OnePlus! Thank you for dropping us your review. Upon checking with your case details, we see that your concern is escalated to the higher team on the case-ID (231201-000654 for the investigation and further guidance. We appeal you to extend your valuable patience, as any update on your case will surely be conveyed to you. Thank you for your comprehension. Good Day!
OnePlus Pad Halo Green 8 GB RAM + 128 GB Storage

May 17, 2023

Really good for the price

Really good product globally, just waiting for OS updates on some bug but it's a new product so it's understandable.

Review from OnePlus Store
OnePlus Reply: Hey from OnePlus! Thank you so much for taking the time to leave us an excellent rating and review. We would love an opportunity to look into the bugs, you are facing in OnePlus Pad, and aim to resolve it in the upcoming updates. Please connect us via this link, to collect your feedback and pass it on to the team. Link: https://www.oneplus.com/global/support
Thank you!
OnePlus Pad Halo Green 8 GB RAM + 128 GB Storage

Jun 5, 2023

Tablet

Great product

Review from OnePlus Store
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