Aug 9, 2020
scam - listed multiple free gifts, received none
Am a Oneplus user myself and had been eyeing to buy this phone for my wifi as her apple one started showing signs of aging.. compared the price on various platforms including amazon and clearly directly buying from oneplus.com looked like a lucrative option as they had listed 6 + free gifts. Wifi too got interested in all of those. However, preordering was possibly disabled
Am a Oneplus user myself and had been eyeing to buy this phone for my wifi as her apple one started showing signs of aging.. compared the price on various platforms including amazon and clearly directly buying from oneplus.com looked like a lucrative option as they had listed 6 + free gifts. We even had a 140 GBP Amazon voucher but we preferred ordering directly via Oneplus. the sale day arrived and I ordered within the first 5 minutes of the sale. but to my surprise none of the gifts got added and or delivered.
Tried to reach out to their customer support , explained the situation. they showed sympathy and that’s all. They first tried to explain me the difference between preorder and order. I suggested that the preorder button wasnt activated and I couldnt see it at all. I could only see - sale starts in 2 days.. so I just waited for two days and ordered once the sale kick started.
Later I was told the preorder option was only available in July for first three days, but because of a technical glitch the free gifts were not removed from the website purchase page.. and that they would get that fixed in coming days.
The way I understand is if you have listed some free gifts no matter what, you have a courtesy of abiding by it. The glitch is at their end but they don’t wanna own the accountability. Free gifts would hardly be of any worth compared to the cost of the phone but It has to do about how you entertain your customers.. this was nothing but a cheap trick to attract more and more customers buying through them. Feeling cheated.
Oct 12, 2020
Best 5G smartphone with 90Hz Super AMOLED & glass
I really like the Blue Marble colour it's nice and eye catching. I like it when I have a few colour choices than just black. I used to have the OnePlus 7 Pro and it was almost the perfect phone for me, but at the time I bought it 5G wasn't available, so I got the 4G version. I like the OnePlus Nord it's pretty, it's a bit smaller, lightweight and has 5G. The UI is snappy and it has new features that aren't in the 7 Pro. It might get the Android 11 soon! I did my research and compared different phones such as the Moto G 5G, Realme x50 5G and Xiaomi Mi 10 Lite 5G. These phones have a plastic back that are prone to scratches. I take care of my phones very well and the resell value is important to me. The OnePlus Nord has a glass back which makes it less prone to scratches. I just wish it has a 5000mAh battery and a headphone jack and maybe a bigger screen like 6.8" just like the Moto G 5G!
Oct 27, 2020
Oneplus nord
Amazing quality for a great price my 1st oneplus device of many i hope, love the camera and all the other things, I can only imagine what the 8T is like but this will do it for me for now thank you for the phone.
We work hard to meet the expectations like yours, and we are happy to hear we hit the mark for you!
Come back and see us soon. Cheers!!
May 6, 2021
Quality product
Highly recommend
Jan 20, 2022
Average phone.
I've been previously using OnePlus 7 pro so OnePlus nord feels a bit on the cheap side mostly in a screen department. Luckily I bought it on the special offer otherwise I wouldn't be able to justify buying it at a normal price. It's an ok phone. Nothing special. If you're not fussy and can get it on the special offer then go for it. Have to give 5 stars for a speedy delivery. Ordered phone on Monday and received it Wednesday.
May 21, 2021
New Nord
Very good phone . Very happy except that the antenna isnt as good as the one plus 6 I haad which is very disappointing and inconvenient as I live in a rural area
Nov 20, 2020
Average nothing special.
I was a lover of OnePlus for many years but lately I find them lacking in even basic features. My last two phones were from Xiaomi. Half the price but just as good if not better in some features.
Dec 5, 2020
Promises
Three and a half years ago, I waited 3 weeks for the OP3T I ordered. Apparently he was lost on the way. A gift was promised. Unfortunately, I got nothing but a phone.
On November 15th, I ordered the OP Nord. On November 25th, I received an email that there would be a delay. Case ID 201126-000762 "In this case if you are okay in waiting for the Order, asa a token of appreciation we can provide you a free Wireless bulets Z" I received a parcel from oneplus yesterday (after 19 days). Unfortunately there was only a phone in the box. There were no earphones. There was no apologies. Sad and not serious.
We discern that you are not happy with what has happened, and neither are we. Please accept our sincere apologies for all the hassle and the inconvenience.
Rest assured that we've taken your feedback and have cascaded the same internally to our relevant team.
We request you to check your email inbox for further assistance.
Dec 5, 2020
WORST EXPERIENCE EVER
Took for ever to get it shipped, when shipped the address was not mentioned on the apckage so DHL coudl not deliver it. They could not help in any way.
Would absolutely not recommend using their website, I never had such a bad experience.
We discern that you are not happy with what has happened, and neither are we.
Rest be assured that we've taken your feedback and have cascaded the same internally to our relevant team.
We request you to check your email inbox for further assistance.
May 20, 2021
Do not buy this phone
Phone has so many issues and customer service has been a disgrace. I do not recommend this phone at all.
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Excellent