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All reviews (3300)

Reviews

Overall rating:
4.3 / 5
  • Fast charging:
    3.3 / 5
  • Screen quality:
    2.7 / 5
  • Performance:
    2.5 / 5
  • Design:
    2.9 / 5
OnePlus 9 5G

15 May 2021

very good

Excellent

Review from Amazon
OnePlus 9 5G

5 Jun 2022

One plus

I loved the product

Review from Amazon
OnePlus 9 5G Astral Black 12 GB RAM + 256 GB Storage

26 Oct 2023

One plus 9

Excellent

Review from OnePlus Store
OnePlus Reply: Hi from OnePlus! We are dazzled by your positive review and happy to know that you are loving the experience with OnePlus 9 5G device. We look forward to serve you again. Happy Day!
OnePlus 9 5G Astral Black 12 GB RAM + 256 GB Storage

17 Oct 2023

Too late

Pls proved phone early dir

Review from OnePlus Store
OnePlus Reply: Greetings Krishna! We are sorry for the delayed delivery service you received. Upon checking with your order details (M112310136365003645), we see that your shipment is successfully delivered dated (Oct 18, 2023). We will forward your review to the team concern to avoid such delay in the future. Thank you for your time and efforts.
OnePlus 9 5G Astral Black 12 GB RAM + 256 GB Storage

21 Feb 2023

Phone dead

After upgration of OS12 have lots of issues heating a pohne battery discharge lots of issues.
Now phone is dead... Dont know what kind of OS optimised.


Terrible OS.

Review from OnePlus Store
OnePlus Reply: Hi Ashish! Our sincere apologies for the inconvenience. It's important that you're able to get the help you need and we absolutely want to make sure this is an effortless process.
Please refer to this link here(https://www.oneplus.com/global/support) to get in touch with our support team so that a dedicated assistant can help you. Thank you!
OnePlus 9 5G Astral Black 12 GB RAM + 256 GB Storage

19 Feb 2023

Fraud and wasteful

It's not even 10 days and my phone is working abruptly. It has already asked a lot of system updates in first few days and if you don't install them then your phone will not work properly like: it will not connect to wifi, sim will not work, camera will not open, etc.
Now, the display gone automatically. I tried to open multiple times by pressing power botton, tried press n hold method, tried charging for few minutes but nothing happened.
Literally, regretting of purchasing oneplus phone from oneplus website itself. It's my first time purchase of Oneplus model and thought of buying from website itself as I was supposing that I would get authentic item. It's a shame! My old Samsung phone was more reliable and durable.

Review from OnePlus Store
OnePlus Reply: Greetings Nishtha! It is our goal to restore your confidence on our product and to do that we really want to help you out by resolving the issue you're facing with OnePlus 9 5G device. We request you to connect our support team so we can provide you a personalized assistance towards a resolve as soon as possible (https://www.oneplus.com/global/support). We look forward to have a connect with you!
OnePlus 9 5G Winter Mist 12 GB RAM + 256 GB Storage

22 Jan 2023

Service

I hate your company after visit service centre... Phone received now almost 1 month but not resolve...

Review from OnePlus Store
OnePlus Reply: Hi Refaj!
Gratitude for your review.

We're sorry to learn that your device was returned without repairing it. We would ask you to connect us via the given link, so that we can investigate the reason for sending your device unrepaired and help you accordingly. https://www.oneplus.com/global/support

Thank you!
OnePlus 9 5G Arctic Sky 12 GB RAM + 256 GB Storage

3 Jan 2023

While shaking mobile sound is coming from mobile

Some noise/sound is coming while shaking the mobile after screen lock light is blinking continuously

Review from OnePlus Store
OnePlus Reply: Hey there! We appreciate you bringing this to our attention, please accept our apologies for the inconvenience caused. We appeal you to bridge us through the given link, so that we can help you personally and resolve your concern. https://www.oneplus.com/global/support
Thank you!
OnePlus 9 5G Astral Black 12 GB RAM + 256 GB Storage

11 Dec 2022

Problem in phone

Old manufacturing model received. Manufacturing date 22.02.2022. Battery draining fast

Review from OnePlus Store
OnePlus Reply: Hello there! We are sorry to hear about your experience. You are a priority and this is something that we would surely like to work upon. We request you to connect to our support team via this link (https://www.oneplus.com/global/support) so that a dedicated assistant can help you in resolving this issue.
OnePlus 9 5G Arctic Sky 12 GB RAM + 256 GB Storage

10 Dec 2022

Battery's life is very less

I bought this product for camera for selfy and photos but not that much good this for price and battery life is very bad i almost charging 3 times for a day. I am really unsatisfied with this product due to battery performance.

Review from OnePlus Store
OnePlus Reply: Hi there, user experience is our top most priority and we would surely like to turn this experience around. We request you to connect to our support team via this link (https://www.oneplus.com/global/support) so that a dedicated assistant can help you in resolving this issue. Thank you!
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