Screen Protection Plan

Covers your device against damages to the screen and back cover by an accidental drop, crash or breakage for a period of ONE (1) year from the next day of the policy purchase date. The deductible fee for incident is subject to the device variant.

Screen and back cover damage protection

OnePlus OPEN € 299

OnePlus 11 € 42

OnePlus 10T € 39

OnePlus Nord 3 € 35

OnePlus Nord CE 3 Lite € 29

OnePlus 12 € 42

OnePlus 12R € 35

Accidental Damage Protection Plan

Covers your device against damages by all accidental drop, crash, breakage or liquid for a period of ONE (1) year or TWO (2) years from the next day of the policy purchase date. The deductible fee for incident is subject to the device variant.

Accidental damage protection

OnePlus OPEN(1 year) €329

OnePlus OPEN(2 years) €599

OnePlus 11(1 year) €59

OnePlus 11(2 years) €119

OnePlus 10T(1 year) €54

OnePlus 10T(2 years) €115

OnePlus Nord 3(1 year) €49

OnePlus Nord 3(2 years) €89

OnePlus Nord CE 3 Lite(1 year) €39

OnePlus Nord CE 3 Lite(2 years) €49

OnePlus 12(1 year) € 59

OnePlus 12R(1 year) € 49

  • Purchase Process
  • Claim Process
  • Buy it Now
  • Verify IMEI
  • Vyberte si svoj plán
  • Prečítajte si zmluvné podmienky a súhlaste s nimi
  • Odoslať a zaplatiť
  • Plán aktivovaný

Upozornenie zákazníka

  • The OnePlus Protection Plan is only available for devices activated within 6 days

  • Before you buy the OnePlus Protection Plan,please read the Terms and Conditions

  • This OnePlus Protection Plan is currently available for all OnePlus device.

  • Prihláste sa na portál žiadostí
  • Vyplňte formulár žiadosti
  • Získajte štítok zásielky
  • Ship your device to our service center
  • Make the policy excess payment
  • Get your repaired device back

Upozornenie zákazníka

  • To claim the OnePlus Protection Plan service, please raise a request via below listed claims portal.T

  • Your device will be diagnosed and repaired in our service center under the coverage of your Protection Plan, any other defects out of your Protection Plan coverage may subject to a paid repair service.

Additional Information

  • How do I purchase?

    You can place an order for OnePlus Protection Plan on oneplus.com along buying your OnePlus smartphone. Or purchase your OnePlus Protection Plan separately within 6 days of the smartphone purchase from oneplus.com/support/product/protection-service

  • How to report a claim if something happens to my OnePlus smartphone?

    If you would like to file a claim, simply follow the instructions on the 24-hour online claims service. Please find your country/region claim page link and localized contact information from https://oneplussupport.s3.amazonaws.com/Allianz/EU/Claim+Portal/claim+portal.pdf.

  • How long will the repair service take?

    We are able to complete most repairs within 3-5 days - due to our lean work processes. Please note that this requires that all information provided by you is correct and the submitted documents are consistent.