New RCC Membership Announcenment

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New Upgrade Mechanism

The membership tiers are determined based on a member's accumulation of RedExp points (currently called Experience Points). These represent loyalty points that you can earn as a part of the Red Cable Club membership. Members have the opportunity to earn RedExp points by performing actions like linking your device and purchasing products on oneplus.com or OnePlus Store App.

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Launch on October 13, 2023

The new RedCableClub Membership will be available online on October 13, 2023 at 6 AM (EST) .
From October 11, 2023 at 6 AM (EST), access to the Membership page to claim benefits will be unavailable due to system renewal.

NEW Rules of RedExp Points

However, it's important to note that if your tier has changed in the new membership system, you may lose some tier benefits.
Your current Experience points will not be impacted while being converted to RedExp points to ensure a seamless transition. Additionally, as a token of appreciation to our loyal customers, we will be crediting RedExp points to members for the existing linked devices (linked before October 13, 2023) as per the new tier system logic.
For linked devices before October 13, 2023 at 6 AM (EST), we will make up RedExp Points based on the specific rules as below:

Device Model RedExp Points
for linking device after October 13th, 2023
Supplement
for the linked device before October 13th, 2023
OnePlus Nord Series 2,000 RedExp Points/per device 1,500 RedExp Points/per device
OnePlus Flagship Number Series 4,000 RedExp Points/per device 3,500 RedExp Points/per device
OnePlus Pad 2,500 RedExp Points/per device 2,000 RedExp Points/per device

* link up to 12 devices

NEW Membership Tier Benefits

Explorer
Exp:0-1,999
Insider
Exp:2,000-4,999
Elite
Exp:5,000-9,999
Supreme
Exp:10,000+
OnePlus Phone Coupon $10 OFF $20 OFF $30 OFF $40 OFF
OnePlus Audio and Pad Coupon 10% OFF 15% OFF 20% OFF 20% OFF
OnePlus Accessories Coupon 10% OFF 15% OFF 20% OFF 20% OFF
Free Shipping Coupon 1 2 3 3
RCC Members' Day
OnePlus Care (requires device linking) Link device gets free 3-month Extended Warranty or Exclusive voucher
Redcoins (requires device linking) Link device gets extra 500 redcoins
FAQ
Should you have any inquiries or apprehensions regarding the revamped program, we encourage you to check our FAQ below:
Why are we upgrading the Membership Tier system?

We are upgrading the Membership Tier system to provide enhanced services, more benefits, and to create a better experience for our valued members.

How will my experience points be converted?

Your current Experience points will not be impacted while being converted to RedExp points to ensure a seamless transition. The expiry will also be extended from the current 1 year to 2 years (as per the new system) from the date of credit.

How can I upgrade my membership tier?

For existing users, the new tier will be automatically assigned basis the RedExp points on 13th October. Tiers can be later upgraded basis the member's action of purchase or device linking as determined by the new system logic.

What are the differences between RedExp points and Redcoins?

RedExp points decide your membership tier whereas RedCoins are meant for engagement and voucher/merch redemption on the RCC platform. Also, RedExp points have a 2 year expiry and RedCoins have a 1 year expiry.

What should I do if I encounter issues during the upgrade?

For any inquiries or assistance, feel free to contact our customer service team at +1 (833) 777-3633 (9 am - 9 pm EST, Mon to Fri; 10 am - 8 pm EST, Sat to Sun). We are here to support you.